Credential Manager represents an inbuilt feature located within the Windows 8 internal system.
This feature is used by Internet Explorer and by other web browsing clients in order to store your user names and passwords for various websites and accounts.
Now, during the lines from below we will be checking how to fix the problems that are related to the Credential Manager feature thus if you are dealing with malfunctions, don’t hesitate and read the following guidelines.
But why is so important to use the Credential Manager after all? Well, basically your web browser app is using this default feature for storing your personal data and accounts.
Then, through this information, the Windows 8 system can automatically log you on to websites or other computers.
Therefore, if Credential Manager isn’t working properly, your Windows 8 device will not be able to save your credentials and you will not be able to automatically log in into your various accounts – thus a manual operation will be required each time you want to access a website or a different computer.
Addressing the issues that are related to your credentials is easy though you can fix these problems in two ways: manually by using in-built options and by accessing Registry on your computer; both methods will be explained below, choose the troubleshoot solution you prefer the most.
How to easily fix Credential manager problems on Windows 10
Credential Manager is an important part of Windows, but users reported various issues with it, and speaking of issues, today we’re going to cover the following problems:
- Windows 10 Credential Manager not saving password – This is one of the most common problems, but you should be able to solve it by entering your credentials manually or by removing and adding them again.
- Credential manager error 0x80070425 – This is a relatively common issue with Credential Manager, and if you’re having this problem, be sure to try one of our solutions.
- Cannot open Credential Manager – One of the more serious problems with Credential Manager is the inability to open it. This can be a big problem since you won’t be able to access your saved passwords at all.
- Credential Manager Access denied – This error message can sometimes appear while trying to access Credential Manager. This is usually caused due to lack of certain privileges, but you can easily fix this issue.
- Credential Manager keeps crashing – If your Credential Manager is crashing, this can be a big problem. However, you should be able to fix it using one of our solutions.
Solution 1 – Change your Internet Options
According to users, you might be able to fix the problems with Credential Manager by changing your Internet Options. To do that, follow these steps:
- Press Windows Key + R to open the Run dialog. In the Run box type inetcpl.cpl and press Enter or click OK.
- From the Internet Properties window press on the Content tab and within Auto Complete section select Settings.
- Now uncheck all options and click on OK button to save changes.
- Click the Settings button again, enable all options and click on OK to save changes.
- Go back to the General tab and from Browsing history section click on Delete.
- Now cache will be cleared so in the end you should reboot your machine as the problem should be solved.
After making these changes, check if Credential Manager is working.
Solution 2 – Use Registry Editor
Few users claim that you can fix the problems with Credential Manager simply by using Registry Editor. To do that, follow these steps:
- Press Windows Key + R and enter regedit. Press Enter or click OK.
- From Registry Editor go to the following path HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain.
- Head your attention towards the right panel of the Registry Editor. From there select the FormSuggest PW string.
- Right-click on the same, select Edit String and within the Value data field enter Yes.
- If you can’t find FormSuggest PW string, you can manually create it by right-clicking the right pane and choosing New > String Value from the menu. Enter FormSuggest PW as the name, and repeat the instructions from Step 4.
- Close Registry Editor and reboot your Windows 8 device.
After making these changes to the registry, chek if the problem is resolved.
Solution 3 – Change ownership for Vault directory
Credential Manager holds its information in a certain Vault directory. However, sometimes Credential Manage is not working because the Vault directory is missing certain permissions.
To fix the problem, you need to change the permissions manually by doing the following:
- Open File Explorer.
- Now navigate to C:ProgramData directory.
Note: This directory is hidden by default, and in order to reveal it you need to go to View tab and check Hidden items.
- Alternatively, you can just paste the C:ProgramData in the address bar to access the folder directly.
- Navigate to Microsoft directory. Locate the Vault directory and right-click it. Choose Properties from the menu.
- Navigate to the Security tab and click on Advanced.
- Click the Change permissions button in the bottom left.
- Now check Replace all child object permissions entries and click on Apply and OK.
After doing that, you need to locate the AC658CB4-9126-49BD-B877-31EEDAB3F204 folder. You should be able to find it inside the Vault directory. Once you locate this folder, you need to do the following:
- Right-click the AC658CB4-9126-49BD-B877-31EEDAB3F204 directory and choose Properties from the menu. Go to the Security tab and click on the Advanced button.
- In the Owner section, click on the Change button.
- In Enter the object name to select field enter Administrators. Now click Check Names. If everything is in order, click on OK.
- Now check Replace owner on subcontainers and objects. In the bottom left corner click on Replace all child object permission entries and click on Apply and OK to save changes.
Many users reported that these directories didn’t have any permissions assigned to them, and that caused Access Denied error message to appear when trying to run Credential Manager.
After changing the permissions, this problem should be resolved and you’ll be able to use Credential Manager again.
Solution 4 – Set the Credential Manager service to Automatic
If you’re having problems with Credential Manager, you might be able to fix those problems simply by changing the Startup type of its service.
Many users reported that Credential Manager was forgetting saved passwords, and if you have this problem, you can solve it by doing the following:
- Press Windows Key + R and enter services.msc. Now press Enter or click on OK.
- A list of services will now appear. Locate the Credential Manager service and double click it.
- Set the Startup type to Automatic and click on Apply and OK to save changes.
After changing the Startup type of service, your Credential Manager should start working again without any problems.
Few users reported that restarting the Credential Manager service fixed the problem, so feel free to do that as well.
To restart this service, simply click the Stop button, wait for a few seconds and then click on the Start button to start the service again.
Solution 5 – Enter the credentials manually in Credential Manager
If the Credential Manager isn’t working properly, you might be able to fix the problem by entering your credentials manually.
Users reported that their credentials aren’t being saved, and you can solve the problem by doing the following:
- Press Windows Key + S and enter credential manager. Select Credential Manager from the list of results.
- When Credential Manager starts, make sure that Windows Credentials is selected. Now click on Add a generic credential.
- Enter the required information and click on OK to save changes.
Keep in mind that you might have to repeat this solution few times to fix this problem, so feel free to try it out.
Solution 6 – Use Microsoft Edge to change saved passwords in Credential Manager
According to users, you can fix problems with Credential Manager simply by changing saved passwords in Microsoft Edge.
This is relatively simple, and you can do it by following these steps:
- Open Microsoft Edge.
- Click the Menu button in the top right corner and choose Settings from the menu.
- Scroll all the way down and in the Advanced settings section click on View advanced settings.
- Scroll down to the Privacy and services section and click on Manage passwords.
- A list of saved passwords will now appear. Click on any saved password to change it.
- Change the username or password and click on Save.
After doing that, your Credential Manager should start working again. If everything is working properly, be sure to revert any changes you made to your saved passwords in Edge.
Several users suggested removing all your saved passwords from Edge in order to fix the problem. Before you remove your passwords, be sure to export them or write them down since you might not be able to restore them.
Few users reported that removing saved passwords from Edge fixed the problem, so be sure to try that.
Solution 7 – Use the IP address of the device
If you can’t access the network drive, you might have to make a few changes in Credential Manager. To fix the issue, users are suggesting to find the problematic credential and remove it.
Now create a new credential, but be sure to use the IP address of the device in the credential creation process. Now enter your username and password and the issue should be resolved.
Solution 8 – Delete the Protect directory
Few users reported that they fixed the problem with Credential Manager simply by removing all files from Protect directory.
Keep in mind that this process will delete all login credentials on your PC, so you might want to export and save your passwords.
To remove the contents of Protect directory, do the following:
- Press Windows Key + R and enter %appdata%. Now press Enter or click OK.
- Now navigate to MicrosoftProtect directory.
- Once you enter Protect directory, select all files and choose Delete.
After deleting the contents of the Protect directory, the problem should be completely resolved.
So that’s how you can anytime fix your Credential Manager problems.
Try both methods if the first one isn’t working for you; also if after completing this step by step guide you are still experiencing problems with your Windows 8 device, don’t hesitate and share your issues with us by using the comments field from below and we will try to assist you as soon as possible.
Editor’s Note: This post was originally published in July 2014 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
In this article, we will show you all the details to Use Credential Manager in Windows 10. It is basically the digital locker that Windows uses to store sign-in credentials like addresses, usernames, and passwords. The information is further used for your local computer or other PCs in the same networks, or servers. Apps or programs like File Explorer, Skype, Microsoft Office, or Windows uses these login details.
Use Credential Manager in Windows 10
Here is how to use credential manager in windows 10 –
Open Credential Manager
Step-1: Make a combined press of Win+S hotkeys and type credential and select the result Credential Manager as shown in the below picture.
Step-2: The following window will display two vaults at the top: “Web Credentials” and “Windows Credentials”. Now, depending upon which vault you prefer to manage, click that one.
Web Credentials: It works as the storage of your login information that you make on the web. This specific vault represents all the account information for websites that are stored by Skype, Microsoft Apps, Windows moreover by Internet Explorer and Microsoft Edge.
Windows Credentials: It accumulates and displays the login information of Windows along with its services. It also accumulates id and password of HomeGroup that you have joined.
Delete Web Credential
Credential Manager in Windows 10 does not provide you an option to manually include a new website login information. However, it allows you to delete the account details of the one that is already listed.
• Just be into the Web Credentials section.
• Scroll down the list and expand the web details whose credentials you wish to eradicate from the system.
• After expanding it, click Remove (see screenshot).
• Delete Web Credential warning dialog will appear, click Yes to finish the process.
Show Web Credential Password
Each time you visit a website and provide login credentials, the entire information gets stored in the system. It eventually helps you in viewing a forgotten password as well. Let us see how!
– Locate the website whose password you are unable to recall.
– Expand its entry and click the Show option that appears next to the password.
– A Windows Security dialog will prompt up in order to confirm that it is actually you who wants to access the password. Once you provide your details, it will reveal the password directly on the PC screen.
Add a Windows Credential
In certain situations, you may want the system to provide you credentials whenever required. In such case, you can add a Windows Credential as per preference in Windows 10. For instance, you can add username and password to access a “network computer”.
First of all, select Windows Credentials on its main interface.
Here, click Add a Windows Credentials link (see snapshot).
On the following window, provide the necessary details in their respective fields such as IP address or network name. Next, type the username that you prefer to use.
Note: Ensure to type the name of the computer prior to the username.
Finally, assign a password of your choice and click OK to save the credentials.
That’s all! After storing the credentials, each time you try to access the network PC, it uses them all by itself.
Edit a Credential
When you use Credential Manager in Windows 10, you will see that it also provides you an option to edit an existing one.
# First of all, locate the entry that you wish to modify and then expand it by clicking the tiny arrow that shows up next to it.
# Just below the details, click the Edit option as shown in the given picture.
# Now, modify the information as per need and lastly, click the Save button to implement the changes.
Note: Experts suggests not to Change the encrypted password or credentials used by specialized applications. By doing so, you can risk those applications from performing properly. It may also result in reinstallation and configuration of it from the scratch. If you want, you can update the changes in the app itself but not in “Credential Manager”.
Have you ever wondered about the pop-up dialog that asks to save the password for the login that you just made? Whether the login is correct or incorrect that prompt always comes. The password which is saved by your system is kept in Credential Manager. That’s its major use in a system. As and when your login to a website for which the password was saved by you it would automatically complete the procedure by filling the password.
As far as the saving of web passwords are concerned in Internet Explorer, Credential Manager is the built-in tool in Windows 10/8/7, which IE uses to store credentials. However, I have noticed that on many of the sites, IE doesn’t provide me the option to save credentials. Thus for almost 60% of sites I visit using IE, I have to enter the login details, again and again, session after session. In other words, this Credentials Manager feature isn’t working properly on my system – otherwise, I wouldn’t have faced such an issue.
Credential Manager not working
So how can one fix this problem so that Credential Manager becomes fully functional again and starts saving my credentials for the sites I desire? Well, if you too are fed up with this issue, here are the fixes you can try to solve it. But f irst, open Services Manager and make sure that Credential Manager service and its Dependencies are started and working properly.
FIX 1 : Using Manual Options
1. Press Windows Key + R combination, type put inetcpl.cpl in Run dialog box and hit Enter to open the Internet Properties window.
2. In the Internet Properties window, switch to the Content tab; then click Settings under AutoComplete section. Now in the AutoComplete Settings window, clear all the checked entries, click OK and then reselect the entries as selected before and again click OK. That means you have to deselect the entries there. When you’re done, reboot the machine, check the status of your problem, if it is not fixed yet; go to the next step.
3. Now in the Internet Properties window, switch to General tab, click on the Delete button as shown below. This will open Delete Browsing History window, where you’ve to select all the options and click Delete. This will finally clear the cache, and your problem should be solved by now.
FIX 2 : Using Registry Editor
1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.
2. Navigate to the following location:
3. In the right pane of this location, look for the FormSuggest PW named string (REG_SZ). If it is not there, you can create it manually using Right click > New > String Value. Double click on the same string to modify its Value data:
4. In the above-shown box, set the Value data to yes and click OK. You may now close the Registry Editor and reboot to get results.
I hope you find the article useful!